Prime Contractor
Owns the client relationship, start to finish.
Contract & billing
Licensing
Helpdesk intake
Renewal
AI Services Partnership
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Open Tier Systems has partnered with Automation Tactics to bring AI implementation to your team, built inside the Microsoft 365 environment you already own. Open Tier stays your one point of contact; Automation Tactics delivers the AI work behind them.
Proof point: Primus Builders (construction / design-build)
The Problem
You bought the license. Most of the team opened it once and went back to the old way of working. Now the CFO is asking what it bought, and your IT provider can't answer a Copilot question, because AI implementation is a different skill from running infrastructure. That's the gap this partnership closes. The problem isn't Copilot; it's that nobody showed it where your work actually lives.
The Structure
Open Tier is the prime contractor. Automation Tactics is the AI subcontractor, delivering behind them, the same way Open Tier already brings in specialty work on your behalf.
Prime Contractor
AI Subcontractor
The Offer
No lengthy assessment before you get an answer. Every conversation starts by matching your business to something we've already built.
How It Starts
We match your business to one or two of the solutions above, in plain terms, not a generic capabilities pitch.
A short call to price and scope the matched solution. Fixed scope, fixed price, no open-ended engagement.
Automation Tactics builds it. Open Tier bills it and stays your point of contact, same as any specialty work they bring in.
FAQ
Open Tier Systems is the prime contractor and stays the client's single point of contact, keeping licensing, billing, and helpdesk intake. Automation Tactics is the AI subcontractor, delivering the implementation work behind Open Tier, the same way Open Tier already brings in other specialty work.
A menu of concrete, already-built solutions: a searchable project archive in SharePoint and Copilot, a custom RFP and estimating agent, a meeting-intelligence agent, document and contract intelligence, and AI governance and policy. Any can stand alone or bundle into Copilot Ready (Construction edition), a 60-day fixed-price rollout.
There is no open-ended assessment. A short conversation matches the client's business to one or two solutions from the menu, then a scoping call sets a fixed price and fixed scope before any work begins.
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Next Step
Talk to Open Tier about bringing this into your account, or book a call directly.